This Privacy Policy describes how Phone Call & Caller ID ("App", "we", "our", or "us") collects, uses, stores, shares, and protects your information when you install, access, or use our mobile application and related services.

By installing or using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. About the App

Phone Call & Caller ID is a communication utility application designed to provide:

Contact management
Phone dialer functionality
Caller identification
Call history management
Contact synchronization
Incoming and outgoing call handling
Optional call recording

To provide these services, the App requires access to certain device permissions and limited personal data.

2. Information We Collect

Depending on the features you use and permissions you grant, we may collect or process the following categories of information.

Personal Information

Phone number
Contact names
Contact phone numbers
Contact photos (if available)
User settings and preferences

Call Related Information

To provide caller ID and dialer functionality, we may process:

Incoming phone numbers
Outgoing phone numbers
Call timestamps
Call duration
Missed / received / dialed status
Block/unblock actions

We do not record, monitor, or store the audio content of your calls unless you explicitly enable and use the optional Call Recording feature.

Device & Technical Information

Device model
Android version
App version
Device identifiers
IP address
Carrier/network information
Crash logs
Diagnostic information

3. Default App Roles

For full functionality, the App may request to become your default application for certain Android system roles.

Default Phone App

Setting the App as your Default Phone App enables:

Making calls
Displaying incoming call screen
Accessing call history
Using in-app dialer features

Without this role, core phone and dialer features may not function properly.

4. Android Permissions We Use

We request permissions only when necessary for core app functionality.

INTERNET

Connect to backend servers
Fetch caller ID information
Sync settings
Deliver updates

CAMERA

Support camera-based features within the App
Capture images when you explicitly use camera functionality

Camera access is activated only when you use a feature that requires the camera. We do not use camera access for background surveillance or unrelated data collection.

READ_CONTACTS

Access saved contacts
Match numbers with names
Improve caller recognition
Display contact information

WRITE_CONTACTS

Add contacts
Edit contacts
Save numbers from calls

READ_CALL_LOG

Display call history
Show missed/received/dialed calls
Identify recent callers

CALL_PHONE

Initiate calls directly from app dialer

READ_PHONE_STATE

Detect phone call state
Identify ringing/off-hook/idle status
Trigger caller ID during incoming calls

READ_PHONE_NUMBERS

Access device-associated number where supported
Improve setup and account configuration

SYSTEM_ALERT_WINDOW

Display caller ID overlay
Present urgent call notifications

POST_NOTIFICATIONS

Show call alerts
App notifications

WAKE_LOCK

Prevent interruptions during critical call processing

USE_FULL_SCREEN_INTENT

Show full-screen call UI when supported

READ_SYNC_SETTINGS

Detect contact synchronization settings

5. Google Play Restricted Permission Compliance

Our App uses certain Android permissions classified by Google Play as sensitive or restricted, including Contacts permissions, Call log permissions, Phone state permissions, Caller ID permissions, and camera access.

These permissions are used strictly for core app functionality, including dialer features, caller identification, call history management, contact management, and camera-based features.

We do not use restricted permission data for advertising personalization, selling personal information, marketing profiling, or unrelated analytics.

We do not sell personal contact data, call log data, or caller identity data.

6. Call Recording (Optional Feature)

The App may offer an optional Call Recording feature, subject to device compatibility, operating system restrictions, hardware support, and applicable law.

You are solely responsible for ensuring that call recording complies with applicable laws and obtaining any required consent from all participants before recording.

7. How We Use Your Data

Provide dialer functionality
Identify unknown callers
Improve caller identification accuracy
Enable contact management
Support optional call recording
Improve app performance
Diagnose bugs and crashes
Prevent fraud and abuse
Maintain security and reliability

8. Third-Party Services and SDKs

Firebase

We use services from Firebase by Google, including:

Firebase Analytics
Firebase Crashlytics
Firebase Cloud Messaging
Firebase Remote Config

AdMob

We use Google AdMob to display advertisements. Where required by law, we request consent before enabling personalized ads.

9. Advertising Restrictions

Sensitive communication data including contacts, call recordings, call audio, and detailed call logs is never used for advertising profiling.

10. Data Sharing

We do not sell personal data in the traditional sense. Limited information may be shared with service providers and legal authorities when required by law.

11. Data Security

We implement industry-standard security measures including encryption in transit, secure APIs, restricted access controls, logging, monitoring, and security reviews.

12. Data Retention

We retain data only as long as necessary to provide services, resolve disputes, comply with legal obligations, and improve product quality.

13. Your Privacy Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict processing, object to processing, withdraw consent, and request data portability.

14. Regional Privacy Rights

Users in the European Union, California, and India may have additional privacy rights under applicable laws including GDPR, CCPA/CPRA, and the Digital Personal Data Protection Act, 2023.

15. Consent Management

Where required by law, we obtain consent before accessing sensitive permissions, showing personalized ads, processing optional data, or enabling call recording features.

16. Children's Privacy

This App is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in functionality, regulations, security requirements, or services.

18. Contact Us

If you have any questions, privacy concerns, or data requests, contact us.